You no longer have access to this site and its purchases. Contact support
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Hello, I accidently clicked remove site or something that removes post, pages etc. and now I have lost the plan that I have purchased and it says “You no longer have access to this site and its purchases. Contact support”. Can you please undo this or advise me how to return my plan back to normal and use it since its not expired. Thank you.
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Also, while recreating by accidental autocorrect the name of my new site turned into realslavkaCOM.wordpress.com instead of realslavka.wordpress.com. on my realskavka purchase link it gives me this note:
“You are the owner of WordPress.com Business but because you are no longer a user on realslavka.wordpress.com, renewing it will require staff assistance. Please contact support, and consider transferring this purchase to another active user on realslavka.wordpress.com to avoid this issue in the future.”
Would like to return it as it was without the COM in the name just realslavka, and my Business plan.
Thank you. -
Hi there!
I just replied to the message that you sent via the support dashboard on WordPress.com. Please check your dashboard (or email) and reply there so that we can continue to help you with this.
Regards
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