You no longer have access to this site and its purchases. Contact support
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Dear Sir,
I’ve a Business Plan with WordPress but when I go onto my purchase history I get the following
You no longer have access to this site and its purchases. Contact support
I’ve tried contacting support via the AI Chatbot but when I hit the contact support team I’m met with a blank page.
My sites are not listed on either my Jetpack for WordPress accounts and also I can’t use the Woocommerce app.
Please Recover my Account.
Your Thankfully
Team BudgetBHKThe blog I need help with is: (visible only to logged in users)
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Hi there! There was a Jetpack connection issue which has been resolved for your site and the error message on the purchases page is no longer showing.
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Dear Sir,
I’ve a Business Plan with WordPress but when I go onto my purchase history I get the following
You no longer have access to this site and its purchases. Contact support
The web site is a school website which i manage, could you please help. The domain is not working.
Thank you
Alex
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I’m sorry to hear that. I just checked your WordPress.com account and noticed the purchases are accessible right now at https://wordpress.com/me/purchases. Could you check again?
If you’re still having trouble, please contact us at https://wordpress.com/help. You can find out how to contact us directly for faster support at the link below:
If you need help with any aspect of WordPress.com, this guide will show you how to find support. Access to Support Customers on our paid plans receive fast, 24/7 responses from our expert team. Free plan users may receive support in the WordPress.com public forums. Other services: If you need help with the Jetpack plugin, please contact Jetpack support. WordPress.com DesktoThanks!
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