You no longer have access to this site and its purchases. Contact support
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I am seeing this message under my purchases for the domain that i am trying to get back up and running. I moved from a website solution hosting it back to godaddy and wordpress instead. But i cannot update or for that matter find any of my pages. I had jetpack running also but nothing there either. Can you please guide me on the issue here.
The blog I need help with is: (visible only to logged in users)
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Hi there!
Thanks for getting in touch. It looks like your WordPress.com Creator (formerly Business) was cancelled. While I’m not sure why, I added the plan back to your account since you should have had a few more weeks there. Since your domain was already pointing to WordPress.com, I set it as your primary domain as well.
Can you check to make sure everything is there on the site now? Let us know if not and we can use an older backup to restore any missing content.
Otherwise, since your Creator plan will expire on 2024-04-12, it’s critical to get a payment method added for this plan so it renews properly. You can add that here: https://wordpress.com/me/purchases/fairrepairautocare.com/23451031
I hope that helps! Let us know if you have any questions or need help with anything else. We’re here to help!
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yes started working thank you. There was a different version that was there prior with updates. Maybe it did not get backed up
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