You over billed me

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  manyijuices · Member · Oct 12, 2023 at 3:39 pm

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  Hi guys,

  I didn’t authorize you to charge my account $79. Last year, I authorized you to charge me for basic services at $39.50 as I am just starting out.

  You didn’t contact me and this renewal transaction was not authorized.

  Irene

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-totoro · Staff · Oct 13, 2023 at 7:58 pm

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  Hi there,

  I do not see any upgrades under your @manyijuices WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/

  Is it possible you made your purchase under a different login? What is the URL of the site associated with the upgrade you are needing help with? Happy to check in our system so we can take a closer look.