Your backup product doesn’t work

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  capodici · Member · Nov 3, 2022 at 10:21 am

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  Your software is not doing the backups despite I’m paying for it. Our website is perfectly online, and always was.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Nov 3, 2022 at 11:59 pm

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  Hey there, you’ve reached the forums for free sites we host, and it sounds like you meant to contact Jetpack support. I’m sure they can help you find the issue that’s stopping backups.

  Can you log in as the upgrade owner, then reach out to them here?

  Contact Support