Your blog stats – please read.
-
-
@ronsrealm: This forum is frequented predominantly by volunteers with no backend access. I saw your thread, but having never come across the issue before I was unable to help.
Staff only seldomly venture here, but they DO reply to support tickets.
Have you tried clearing your cache & cookies and tried using a different browser?
If none of that changes anything, please contact support describing all your issues in great detail including browser and version as well as steps on how you see issues. http://support.wordpress.com/contact/
I am sorry to hear about your problems and I do hope it gets sorted out for you!
-
I look forward to seeing what changes are implemented!
Just thought I’d post something positive :)
-
Hi Carocat,
Yep, before I complain I always make sure it’s nothing at my end. As I said, I have contacted support…
“This forum is frequented predominantly by volunteers with no backend access.”
Yes, I know, sometimes that includes me…
“I saw your thread, but having never come across the issue before I was unable to help”
You may have read my comment as a complaint – it wasn’t – I was just heading off the otherwise inevitable moans about posting twice. And my original post was tagged modlook which, I always thought, got staff’s attention. The reason for my original post was, basically, to see if it was a Firefox problem, as IE and Opera seem OK**, which I’ve told to the staff (though I didn’t spend much time there so how they function I don’t know) – the lack of response suggests it’s not Firefox.
** That Go Daddy nonsense comes and goes, so the fact I didn’t see it on IE or Opera means little.
Anyway, as an update, since this work on the stats started, my hits graph has been in almost vertical free-fall,yet the numbers are way better at Clustrmap, and pretty much what I’d expect to see – yep, I know that’s not definitive, but Clustrmap usually under-estimates numbers, so it’s a very good indicator that all is not well at WP. Today I reckon I’m close to 50% down for this time on a Sunday.
The message was that our data is safe, yet the missing hits seem to have gone for ever, and that’s going to screw up my averages (it only matters to me, but it still matters!). OK, I know it’s possible my readers have deserted me in huge numbers all at once, but it’s not very likely, now is it? People do drift away, just as new people come in, but the likelihood of a mass exodus is vanishingly small.
As several people have said before, testing on a live system is flat-out dumb.
Anyway, for now I’ll have to leave it and get on with my packing – and getting my head round the idea of having no Internet for the first time in 10 years. Aaaaargh!
-
Yes, I did indeed see it as a complaint and just wanted to clarify it as some people assume we’re staff. I have submitted three or four support tickets in the last four days and I’m still waiting to hear back on some of them, too. However, if the last 2 1/2 years here have taught me anything, it’s patience!
And I seem to be lucky as my stats haven’t been affected at all or at least I can’t tell, but I sure can appreciate that it’s annoying. Have you ever taken a look at statcounter.com? I’ve been using that in addition to wp.com/Clustrmaps/whos.amung.us for ages. Site’s a little difficult to navigate and wrap your head around, but the stats are pretty good. You just have to make sure you’ll exclude your IP address as your own visits will be counted otherwise.
And good luck with the internet free time. I always find that very frustrating!
-
not sure if anyone else has requested this, but I would LOVE geographical traffic reports. Just like in google analytics, i would like to see where my traffic is coming from in the country. i have a local business and want to ensure most of my traffic is around my local area.
Thanks.
-
I’m suddenly being told I have no blogs to see the stats of…is this part of the problem you mentioned?
-
i have mu blog already but i dont know how to promote it and how can i started to make a comments..hope you help me on this matter..thank you very much..
-
I’m having the same issues. When I go to check my status on WordPress.com, it says I don’t have any blogs yet, meanwhile as of last week, I had five blogs.
When I log into the individual blogs dashboard (I’m running K2 Theme), the little stats widget shows the abbreviated stats, so the data is definitely being kept somewhere, I just can’t see it on the main wordpress.com stats page.
-
-
I am getting really really REALLY FED UP – I have no stats on any of my blogs – a complete shambles if you ask me – I am constantly told I have no blogs!!!!!!!!!!!!!!!!!!!!!!!!!! – WHEN IS THIS GOING TO BE SORTED OUT
-
First glitch in my blog stats occurred this morning. Even though it is now eight+ hours since a new day started my time, the stats graph shows no readers on http://ninglundecember.wordpress.com/ and on all my other blogs, while the numerical count bottom left says 216 reads — but that is in fact yesterday’s total. Sitemeter indicates I have had visitors since midnight to 8.30 am Australian Eastern time.
-
As far as I can tell, all three of my sites are working perfectly. Yes to WordPress!
Shirley Buxton
http://www.writenow.wordpress.com
http://www.shirleybuxton.wordpress.com
http://www.shirleybuxtonphotography.wordpress.com -
Once again, things are a total mess on my stats page. My “busiest day” has had a thousand views added to its total, there are no new stats being recorded, the page has not rolled over to a new day and most of my referring links have disappeared.
The original entry on April 22 said this would be an issue for “a week or so”. Today is May 11. My stats have disappeared, been revised, been restored and disappeared again so many times I’m beginning to feel really, REALLY cranky about the process.
-
So am I correct to assume that the only change to the stats was the time zone thing!? If this is so, then I called it.
-
My stats seem OK now (2pm my time). Could it be they don’t turn over until the usual time (10 am my time) and then “catch up”?
-
AS of Wednesday, May 13th 2009, I am still being told that I have no blogs. I even tried deactivating and reactivating (putting in the api key and everything) and still no joy.
The front page of wordpress.com lists all of my blogs and the individual blogs show the stats summary, so the data is being kept.
Anyone from wordpress actually acknowledge the issue and let us know they’re working on it?
-
I think my stats are working now, but like shoreacres, last week i had a few days with unusually high visit totals, which skews everything. for people like me who make weekly and monthly stat reports, this is a problem. i was under the impression wordpress would automatically restore the actual stats… or do we have to just live with the anomalies? thanks for your help.
-
My stats seemed stable, except the last 3 days they have been dancing all over, varying by 300-400 hits.
- The topic ‘Your blog stats – please read.’ is closed to new replies.
WordPress.com Forums 