Your company has charge near $300 dollars to me for services not purchased
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wp-fee
Again and again your company charges me for services I’ve not purchased.
Because of this, it has caused many issues with my bank account, which has also caused me financial hardships due to 1) cancellation of bank cards and 2) money taken from account that prevents me from using the account for daily needs (food, utilities, etc.).
I’ve contacted my attorney.
This is absolutely horrid.
Also, I’ve started some social media versions of complaining, and have asked my friends to do the same.
While you do not call people, I highly suggest you do so in this case.
The blog I need help with is: (visible only to logged in users)
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Volunteers cannot help with financial issues. If you wish to contact Staff about the charges you see on your statement here > Store > Billing History then please use this form (which works even when the main contact form is closed): http://en.support.wordpress.com/contact/?whywasi=charged
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It looks like we’re already working with you on this via email.
Please reply to the email we sent you this morning and we’ll continue there.
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timethief – there is no record of the charge because the charges are fraudulent.
macmanx – only via e-mail. Multiple fraudulent charges have come to my cards that are not mine. Again, the charges are not from me, and were not made by me. They are, as mentioned already, fraudulent.
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Again, please reply to the email that Carolyn sent you two days ago.
For your protection, we do not handle transaction disputes on the public forums.
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I have replied to Carolyn, as well as sent notices to my bank, my attorney and the BBB.
My only request was that someone from your company pick up the phone and give me a call.
Also, I think it is poor practice for a company to ask for their clients bank account numbers.
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Thank you, we’ll reply via email shortly.
Also, we never once asked for your bank account number. For the sake of public clarification, we asked for the billing name on the account that was charged and the dates and amounts of the charges.
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And I, nicely at first, asked you to just pick up the phone and call me, maybe?
Once again. The charge on my bank account is from wp-fee.com There should be no charge to my account, and my “billing history” does not reflect any purchase activity through WordPress, Automattic, or whomever it is that really runs the show.
Therefore, there is a fraudulent charge on my account. Pretty easy to understand.
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The charges have been found, apparently you have multiple accounts with us, and Carolyn has replied to your email.
Please reply via email to Carolyn.
Again, for your protection, we do not handle transaction disputes on the public forums.
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If it’s a legal, financial dispute, it seems safer for all involved to communicate via a text-based medium so there is always a record.
- The topic ‘Your company has charge near $300 dollars to me for services not purchased’ is closed to new replies.
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