'Your credit card just expired'

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  oskarstrand · Member · Nov 18, 2016 at 9:18 am

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  Hello.
  I have added card info but we still get this message!! Can wordpress please confirm that our payment info is valid. We dont want our homepage jubiordykarna.se to dissapear!!! If the payment card info is wrong, please let me know how to do.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 19, 2016 at 12:34 am

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  Please see here:
  Change Credit Card Details https://en.support.wordpress.com/change-credit-card-details/

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  staff-zinnia · Staff · Nov 19, 2016 at 3:37 pm

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  Good Morning –

  juniordykarna.se is connected to a different WordPress.com user account than the one you’ve contacted us from here.

  You will want to change the payment information on the account that owns juniordykarna.se. This is the only way to process the renewal.

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  oskarstrand · Member · Nov 23, 2016 at 8:50 pm

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  When you say account, do you mean user?
  So if I get this right Linda Stenman who started the page must change the payment info?

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  staff-zinnia · Staff · Nov 23, 2016 at 9:19 pm

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  oskarstrand – Yes.