your mistake

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  harshit756 · Member · Jun 28, 2020 at 7:17 am

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  i wrote right username or password
  then the you say incorrect pssword or username tell me why

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  deancroyal · Staff · Jun 28, 2020 at 9:46 pm

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  Hi there – It looks like you were able to reset your password and log in. If you still need help with this, let us know and we will try to help.

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  justjennifer · Member · Jun 29, 2020 at 5:30 am

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  Thanks @deancroyal- do we know the cause of the error message that was happening here earlier when trying to reply to this thread?

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  kokkieh · Staff · Jun 29, 2020 at 10:02 am

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  @justjennifer, to which error message are you referring?

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  justjennifer · Member · Jun 29, 2020 at 10:47 am

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  I attempted to reply to this thread first from this account and then from a different account in a different browser and in both cases after hitting the Submit button, I received this message:

  ERROR: Your reply cannot be created at this time (on a red background)

  and my reply was not posted. I checked to see if it had gone to Spam, but no.

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  staff-zinnia · Staff · Jun 29, 2020 at 4:54 pm

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  I am unfamiliar with that error @justjennifer. Have you seen this happen previously? I work from a slow (3mb speed) connection and occasionally will run in to connection issues where my reply doesn’t go through. Do you think it was related to your connection at all?

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  justjennifer · Member · Jun 29, 2020 at 5:12 pm

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  Hi staff-zinnia – This was the first time ever that this happened and only in this specific thread. All my other replies from around the same time went through but I did notice that after attempting to reply here, I ran into numerous caching issues.

  Oh well. Let’s hope it was a one-off.