Your password reset link appears to be invalid. Please request a new link below.

• 

  jake34917 · Member · Jan 18, 2020 at 4:25 am

  • Copy link
  • Add topic to favorites

  I want to reset my password to [adult link redacted] for user Jakejav8884, and it sent me an email with a link to reset the password, however when I tried to press on the link. It instead goes to “Your password reset link appears to be invalid. Please request a new link below”. Can someone help me here?

• 

  justjennifer · Member · Jan 18, 2020 at 12:14 pm

  • Copy link

  Hi there, your site appears to be using the open source WP software and hosted on 123 Reg and not here at WPcom (I’ve redacted the link as this is a family friendly forum)

  meta name=”generator” content=”WordPress 5.3.2″

  Nameservers:
  NS.123-REG.CO.UK
  NS2.123-REG.CO.UK

  To reset a user password on a site using the open source WP software, have a look at this support guide https://wordpress.org/support/article/resetting-your-password/ and for any further help, you’ll want to head to the support forums for your software at https://wordpress.org/support/forums.

  Just to clarify, these forums you’ve posted to assist users of the WPcom platform. To understand the difference > https://en.support.wordpress.com/com-vs-org/