‘Your Site is Experiencing a Technical Issue’- theme error

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  shakeupsofa · Member · Jul 31, 2019 at 5:23 am

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  Hi, I got the message that my site is experiencing a technical issue.
  I recieved an email with a link for login to a recovery mode so I investigated a bit, and it seems that my theme is having some troubles. I’m using a theme named ‘Fashion diva’ but the error occurs in ‘Blossom Fashion’ with this message: ‘Blossom Fashion Theme is not loaded correctly and is paused within the admin background system.’
  ‘Fashion diva’ seems to be a subtheme of ‘Blossom fashion’ so I am not allowed to erase it. Can you help?

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  fstat · Staff · Jul 31, 2019 at 10:25 am

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  Hi there,

  Can you please let me know your site’s address so I can point you in the right direction of getting support?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software you need to seek help at these forums:

  https://wordpress.org/support/forums/

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  shakeupsofa · Member · Jul 31, 2019 at 12:19 pm

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  sorry, I forgot, http://www.shakeupsofa.com

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  staff-chatoxzwp · Staff · Jul 31, 2019 at 12:44 pm

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  Hello there,

  Bear in mind these forums are for WordPress.com hosted sites only and yours is hosted at Blue Host, that means you are using the self hosted version of WordPress.
  You can find help in the WordPresss.org Forum

  More about the differences between WordPress.com and WordPress.org here.

  Cheers.

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  kokkieh · Staff · Jul 31, 2019 at 1:36 pm

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  For this you’ll likely have to contact support for the theme you’re using directly. That theme is not listed in WordPress.org/themes, so please look for a support link on the site where you bought or downloaded that theme.

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  shakeupsofa · Member · Jul 31, 2019 at 1:43 pm

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  I’ll try, thank you all.