Your webside is very slow

  • Unknown's avatar
    mariyakarlsen · Member ·

    Hi WordPress, I just started my new webside, but every time I try to visit the page where I can claim a domain I already’ve bought, it doesn’t wanna load the page and says ‘We’re sorry, but an unexpected error has occurred’ on the screen. It’s not my internet – I’ve already tested that, and nothing is wrong with it.

    Best regards

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    A common fix for loading issues is to clear your browser’s cache. It’s a quick process and can resolve many minor glitches. Here’s how to do it: https://wordpress.com/support/browser-issues/#clearing-your-browser-cache

    If clearing the cache doesn’t do the trick, could you please try accessing the page using a different browser? This will help us determine if the issue is browser-specific.

    Let me know how that goes, and if the problem persists, I’m here to help further.

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