YOUR WEBSITE CHARGED ME WITH NO PAY INFO ON IT
-
I AM FURIOUS! YOUR WEBSITE CHARGED ME TAKING FUNDS FROM MY BANK, AND I HAVE ZERO INFO ON YOUR WEBSITE ON WHO OR WHERE TO CHARGE. I DEMAND ANSWERS AND NOT JUST IN THIS F*CKING FORUM!!
The blog I need help with is: (visible only to logged in users)
-
Live chat support is available for those with the Business upgrade.
https://en.support.wordpress.com/live-chat/There is no phone support here. All support docs are at http://support.wordpress.com
Type help getting support into the searchbox and click
https://en.support.wordpress.com/?s=help+getting+support
Results https://en.support.wordpress.com/help-support-options/In addition to support options linked to above we can email
help@wordpress.com
or
support@wordpress.comWordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.
Note: It takes from 1 – 2 weeks for the refund to be received.
Provided you are logged in under the same username account that purchased the upgrade, and you are within the allowed time frame for refunds, you can cancel and request a refund from your dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades
See here:
Dashboard > Store > My Upgrades
http://en.support.wordpress.com/my-upgrades/
as well as
Dashboard > Store > Billing History
http://en.support.wordpress.com/Billing-History/To address any and all billing issues like this one please click https://wpchrg.wordpress.com/ and carry through. Note that you can use this form (which works even when the main contact form is closed): http://en.support.wordpress.com/contact/?whywasi=charged
-
NO, GRIMCROTCH.COM IS NOT THE WEBSITE I NEED HELP WITH, I HAVE REMOVED THE SITE I NEEDED HELP WITH. I HAD ZERO PAY INFO ON YOUR WEBSITE AND YOU STILL CHARGED MY BANK ACCOUNT, THAT IS ILLEGAL! I DEMAND SOME SORT OF SUPPORT CONTACT !! THIS IS JUST UNF*CKINGREAL!
-
NO, GRIMCROTCH.COM IS NOT THE WEBSITE I NEED HELP WITH, I HAVE REMOVED THE SITE I NEEDED HELP WITH.
Yes, and …
To address any and all billing issues like this one please click https://wpchrg.wordpress.com/ and carry through. Note that you can use this form (which works even when the main contact form is closed): http://en.support.wordpress.com/contact/?whywasi=charged
-
THIS DOES NOT HELP! I DEMAND TO KNOW HOW YOU CHARGED MY BANK ACCT WITH ZERO PAY INFO ON YOUR WEBSITE, WHY IT WAS DIRECTED THROUGH PAYPAL, AND SEVERAL OTHER QUESTIONS YOU ARE DELIBERATELY AVOIDING TO HIDE BEHIND A FORUM!
-
Have you completed the required details in the form at http://en.support.wordpress.com/contact/?whywasi=charged and submitted to form to the relevant Staff?
If you have not done that then I suggest you do that right now, as this is peer support forum, I am a Volunteer, and SHOUTING! here in a peer support forum thread will not get you the help you need.
-
YA, I KNOW THIS IS A VOLUNTEER FORUM, THATS WHY I DIDNT WANT TO COME HERE ANYWAY, BECAUSE YOU WOULDNT HELP ME! THIS WEBSITE DELIBERATELY MAKES IT NEARLY IMPOSSIBLE TO CONTACT THEM DIRECTLY FOR EVEN IMPORTANT INFO SUCH AS THIS! I WAS WITHIN $4 OF BEING OVERDRAWN ON MY ACCT DUE TO THIS UNAUTHORIZED CHARGE, WHICH WOULD HAVE COST ME ANOTHER $75 PLUS $35/DAY UNTIL THAT WAS PAID, FUNDS I DO NOT HAVE! I HAVE EVERY RIGHT TO BE EXTREMELY P*SSED OFF!
I AM DONE WITH YOU AND THIS WEBSITE. YOU HAVE AN UNBELIEVEABLE AMOUNT OF NERVE JACKING PEOPLE AROUND LIKE THIS, DELVING INTO FINANCES YOU HAVE NO AUTHORIZATION TO BE IN, THEN TAKING IT LIGHTLY AS IF YOU COULD CARE LESS SIMPLY BECAUSE WE DONT SHOVEL OUT $300/YR TO YOU.
-
It’s unfortunate that you choose not to use the relevant form I have linked to at http://en.support.wordpress.com/contact/?whywasi=charged as all threads here are indexed by Google almost instantly.
Everyone with internet access who reads this thread now knows that completing the relevant form to address your billing issue effectively and to request a refund is up to you. Instead of acting on the information provided, you are SHOUTING! and wasting your own time doing so. Once again I recommend that you take the required action to report your upgrade information to Billing Staff please.
- The topic ‘YOUR WEBSITE CHARGED ME WITH NO PAY INFO ON IT’ is closed to new replies.
WordPress.com Forums 