Your website needs to be publicly accessible to use Jetpack: site_inaccessible

• 

  concept777 · Member · Sep 23, 2013 at 3:16 pm

  • Copy link
  • Add topic to favorites

  Has any one encountered this problem? if so have you found a solution to the problem and how is it solved?, my hosting is through go daddy.

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Sep 23, 2013 at 3:22 pm

  • Copy link

  my hosting is through go daddy.

  Have you looked for an answer to your question here? http://jetpack.me/support/

  Also note that the Jetpack forum is at WordPress.org http://wordpress.org/support/plugin/jetpack If you don’t have a username account at WordPress.org, click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post there.

  If you can’t find help at either one then you can file a jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

• 

  lettergrade · Member · Sep 23, 2013 at 3:23 pm

  • Copy link

  Hi concept777, if you’re self-hosted, then you can find answers on the wp.org support forum. (This forum is for hosted wp.com users only.)

  Here is the support forum.

  And just FYI, here is a little information on the difference between .org and .com.

• 

  lettergrade · Member · Sep 23, 2013 at 3:24 pm

  • Copy link

  Heh, simulpost @timethief. You are the fastest.

• 

  timethief · Member · Sep 23, 2013 at 3:45 pm

  • Copy link

  :)

• 

  concept777 · Member · Sep 24, 2013 at 1:36 pm

  • Copy link

  Thanks guys I will have a look at that, at the moment I have just moved on and will come back to it, I’m just tweeking some bits of the site.