'You're invited to register your .blog now.' e-mail

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  morbidmindvgc · Member · Nov 21, 2016 at 5:59 pm

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  Hello, WordPress staff.

  So today I received the register to my .blog domain, and of course I tried to change it. It said I could do it for free, but for some reason it says I can’t and I have to pay for it.

  What happened? I can’t understand why I can’t change my domain.

  The blog I need help with is: (visible only to logged in users)

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  airodyssey · Member · Nov 21, 2016 at 6:17 pm

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  I’m not a staff member – just a volunteer, but I’m curious: where exactly did you see that .blog domain names were free? Because as far as I know, it’s not free and it never was.

  .blog Domains Are Now Available to Everyone!

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  morbidmindvgc · Member · Nov 21, 2016 at 7:22 pm

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  Whenever I go to the domain tab, it says the .blog domain is “free with my plan”, in green text, so I assume I could just get it for free?
  I know the domain should cost 8.00 a year, but yeah it said it was free with my plan, so I’m in doubt now.

  I don’t know if I am doing something wrong or anything.

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  airodyssey · Member · Nov 21, 2016 at 7:25 pm

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  Okay, I think I understand now. You have a plan (WordPress.com Personal, Premium or Business) which includes a custom domain name and are wondering why the system is trying to charge you for a .blog domain name.

  I’m tagging this thread “modlook” so that a staff member takes a closer look.

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  morbidmindvgc · Member · Nov 21, 2016 at 8:07 pm

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  Yes, that’s it! Thanks, now I’ll just need to wait for an answer.

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  staff-ozmodiar · Staff · Nov 22, 2016 at 5:34 am

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  The issue is that the WordPress.com user account that you are posting from is not the owner any upgrades.

  Typically this happens because you ended up with a second WordPress.com user account at some point and THAT account is the one that was used to purchase the upgrade. You will need to log into that second account in order to use the domain credit included with your plan.

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  morbidmindvgc · Member · Nov 22, 2016 at 3:33 pm

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  I don’t understand, pardon me. Are you saying my account at some point belonged to someone else?

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  staff-ozmodiar · Staff · Nov 22, 2016 at 5:12 pm

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  The WordPress.com user account you are posting from is not the owner of any WordPress.com plans. So, if you are getting an email telling you that you can register a .blog domain for free, there are two possible reasons:

  1. That you do own a plan, but you own it through a different WordPress.com user account.

  2. That you somehow get the email by mistake, or something was worded in a way that made it sound like the domain would be free when it is not.

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  morbidmindvgc · Member · Nov 22, 2016 at 5:38 pm

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  Understood. So I don’t own any domain? How sad.

  Well, thanks for the help! Now I can go on blogging normally.