Youtube (and other video files) won’t play.

  • Unknown's avatar
    abh858 · Member ·

    I’ve embedded a YouTube video on my website, but I’m encountering playback issues. While it works seamlessly during the preview, once the website is live, it only displays a static image, possibly due to lazy loading. I’m unable to initiate playback or interact with the video in any manner.

    I’ve attempted various solutions, such as experimenting with plugins like Presto and even using the “video” block to upload the video directly, but the result remains consistent—a frozen media player. Here are the two warnings and errors I’ve encountered using the browser Inspect feature:

    [Intervention] Images loaded lazily and replaced with placeholders. Load events are deferred. See https://go.microsoft.com/fwlink/?linkid=2048113

Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

    I’ve read the blocked by client error can be a ad blocker but I’ve turned off my adblocker and tried multiple browsers with no luck.

    Any help would be appreciated.

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    I’ve taken the time to look into your website and noticed that it’s actually using the WordPress.org software and is hosted by a different provider.

    WordPress.org is the same foundational software we use here at WordPress.com, but it’s set up a little differently. Because of this, the specific help you may need can be different. To get the most appropriate help for your issue, I’d recommend posting your question in the official WordPress.org support forums, which you can find here: https://wordpress.org/support/forums/.

    That said, I would also like to mention an alternative for you. You can migrate your website to WordPress.com. We are a managed-hosting platform, which means we take care of all the maintenance and security tasks so that you can focus on creating content for your website. We also offer dedicated WordPress support through both email and live chat to ensure your questions or issues are handled promptly and efficiently.

    If this sounds like something that could interest you, we’ve built an easy-to-use tool specifically for migrating WordPress sites from other platforms to WordPress.com. You can learn more about how to use this tool here: https://wordpress.com/support/import-using-move-to-wordpress-com/

    You can also take a look at our various plans and what they offer on this page: https://wordpress.com/pricing/

    If you have any other questions or if there’s anything else you’d like to discuss, don’t hesitate to let me know.

  • Unknown's avatar
    abh858 · Member ·

    Thanks for the help! I was a little confused about the .com vs .org domains. I’ll look into switching over.

  • supernovia · Staff ·

    Thanks @abh858. We’re happy to answer any questions you’ve got! If you’d like to try importing, we’ve have a how-to import guide here.

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