YouTube embed code not working for only one out of three videos

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  clairecella · Member · Apr 28, 2020 at 9:49 pm

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  I successfully embedded two YouTube videos on my page, but the third one is not working and I get the error ‘Sorry, this content could not be embedded.’ I tried to switch to Classic editor and used the plain embed code, but these did not work. Any ideas why this third video might not be working but the previous two did?

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  staff-mckluskey · Staff · Apr 29, 2020 at 10:24 am

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  Hi there!

  Could you please send us a link to the page where you added those videos?
  Is the video you’re adding public? What’s the link to that one?

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  clairecella · Member · Apr 29, 2020 at 5:20 pm

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  Here’s the website link: https://reddesert.org/videos/

  Here’s the YouTube video link: https://youtu.be/kF4h9gA5Hf0

  Thanks in advance for the help.

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  staff-blorbo · Staff · Apr 29, 2020 at 6:40 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Your hosting provider’s support team may also be able to assist.