zonebazar.com

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  zonebazaar · Member · Jun 7, 2019 at 11:11 am

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  Hello,
  I’ve purchased the domain zonebazar.com from wordpress, but I cannot access this site in wordpress, please help me out in this regards,

  thanks and regards,

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  staartmees · Member · Jun 7, 2019 at 11:43 am

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  Are you sure you purchased zonebazar.com with the account zonebazaar?

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  gemmacevans · Member · Jun 7, 2019 at 12:24 pm

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  Hi zonebazaar,

  As @staartmees suggested, zonebazar.com was purchased through a different WordPress.com account, which is why there is no way to manage it from the one you are currently logged in to.

  Please try logging out of WordPress.com and log back in using the email address your receipt was sent to. Once logged in to the correct account, the domain should be listed on the Manage Purchases page.

  Come back to me if you have any trouble.

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  zonebazaar · Member · Jun 7, 2019 at 2:52 pm

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  I’m not sure most probably from (email visible only to moderators and staff) or (email visible only to moderators and staff), please can you check and let me know , thanks

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  staff-zinnia · Staff · Jun 7, 2019 at 3:46 pm

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  We aren’t able to confirm which email address is associated with any given user account. That’d be a violation of our user privacy policies, that keep private information safe.

  Try using each of those email address to sign in at WordPress.com. You can reset the password to regain access.

  If the password reset does not work then you can use the purchase details from the domain to recover the account through this process: https://en.support.wordpress.com/account-recovery/