クレジット料金明細で料金が請求されている

  • Unknown's avatar
    miho4566 · Member ·

    今回のクレジット請求書に2018年11月4日請求分でWORDPRESS CGOEN DUBLIN から3200円請求されています。これは何の分ですか?ワードプレスは解約したのですが

  • Unknown's avatar
    gemmacevans · Member ·

    Hi miho4566,

    Your question translates to:

    We have been charged 3200 yen from WORDPRESS CGOEN DUBLIN on this invoice for credit on November 4, 2018. What is this? Although I canceled WordPress

    The account you are contacting us from hasn’t purchased any upgrades, which suggests you may have a second account on WordPress.com. What is the address of the site you were charged for? Please don’t post any transaction IDs here, a site address is the only information I need for now.

    You could also try logging out of miho4566, then log back in using the email address your purchase receipt was sent to. Once logged into the correct account, there should be an option to cancel the upgrades from the Manage Purchases page.

    Come back to me if you have any trouble.

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