無法使用瀏覽器瀏覽網站(包括登入wordpress後台)

  • Unknown's avatar
    appletree166 · Member ·

    你好 目前登入自己的網站時發現網頁無法正常顯示
    出現以下資訊:

    這個網站無法提供安全連線zhuobielin.net 使用了不支援的通訊協定。
    ERR_SSL_VERSION_OR_CIPHER_MISMATCH

    不支援的通訊協定
    用戶端和伺服器不支援一般 SSL 通訊協定版本或加密套件。

    就連要登入wordpress後台(wp-admin)也是如此
    有嘗試過照著網路文章排除SSL/TLS的狀況 但依舊沒有改善

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Unknown

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    I can only provide support in English and I used Google Translate to translate your message.

    We are unable to help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we’re unable to access your site’s backend to take a closer look. But I can get you pointed in the right direction.

    The good news is that because your host uses the open-source variant of the WordPress platform (which functions differently than what we offer here on WordPress.com), help is available at the community forums here:

    https://wordpress.org/support/forum/how-to-and-troubleshooting/

    The folks in the open-source forum are more familiar with these issues and are in the best position to help.

    I hope this points you in the right direction.

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