退款要多久

  • Unknown's avatar

    什么时候能退款,个人版的不适合我,用不好。

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there, I used Google Translate to try and understand your question as you are posting to the English language forums:

    How long does the refund take?
    When can I get a refund, the personal version is not suitable for me, not good.

    Refunds can take from 7-10 business days and international and credit card refunds may take longer. The refund is returned to the same payment method you used. More about refunds in our support guide at: https://en.support.wordpress.com/refunds/

    Let us know if you have any other question or need more assistance with this.

  • Hi there,

    I can see we issued the refund on September 2nd. You can see a receipt for the refund here:

    https://wordpress.com/me/purchases/billing/

    Refunds usually take about 10 business days to appear in your account, but it depends on the processing times at your bank. It can also take longer if you are with a non-US bank.

    If you have any other questions, just let me know and I’ll be happy to help.

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