환불 문의

• 

  mireye95 · Member · Mar 25, 2022 at 1:55 am

  • Copy link
  • Add topic to favorites

  환불이 된거로 나오는데 카드사에서는 아직 확인이 안되서 연락드립니다. 몇일이나 걸리는지요

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

• 

  kokkieh · Staff · Mar 25, 2022 at 6:13 am

  • Copy link

  Hi there,

  I’ve used Google Translate to understand:

  It appears that it has been refunded, but the credit card company has not yet confirmed it, so I will contact you. how many days does it take

  Refunds can take up to ten business days to appear in your account, and it can take longer if the refund has to go to a non-US bank. This depends on the processing times at your bank/credit card company, so we have no control over this.

  I can confirm that we processed your refund on 21 March, in other words, four business days ago. If you still don’t see it after two weeks, please contact your credit card company directly so they can check for it in their system.