caribbeancrmcentral
caribbeancrmcentral
| Forum role | Member since | Last activity | Topics created | Replies created |
|---|---|---|---|---|
| Member | Mar 7, 2009 (17 years) |
- | 1 | 1 |
- Forum role
- Member
- Member since
Mar 7, 2009 (17 years)
- Last activity
- -
- Topics created
- 1
- Replies created
- 1
Bio
Caribbean CRM Central is the ultimate source for insight, news and commentary on the customer service and call center industries of the Caribbean.
Award-winning journalist and media executive, Kirk Laughlin, is editorial director of the site. Kirk got his start in the CRM market as Managing Director of TeleProfessional Magazine in 1999. He later became Editor-in-Chief of America's Network Magazine and also Managing Director/VP of Events at Ziff Davis Media/Enterprise. His is also founder and principal at Next Coast Media. Kirk@nextcoastmedia.com
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