cstevensphx
cstevensphx
| Forum role | Member since | Last activity | Topics created | Replies created |
|---|---|---|---|---|
| Member | Jul 6, 2013 (13 years) |
- | 1 | 0 |
- Forum role
- Member
- Member since
Jul 6, 2013 (13 years)
- Last activity
- -
- Topics created
- 1
- Replies created
- 0
Bio
International business expert specializing in business process and support functions, contact centers, information systems and management consulting. Over 25 years experience developing managed service solutions using technology and business process services as critical elements in solving business needs on six continents including North America, SE Asia, China, India, The Philippines, Europe, Latin America, EMEA, and Australia. Focuses on maximizing profitability, decreasing risk, reducing time and expense for project launches as well as creating/running direct and channel based sales, marketing, support and infrastructure required to drive profitable business ventures. Core beliefs are hope is not a strategy, a failure to plan and communicate is a plan to fail, having a “can do” attitude and willing to take on any challenge.
Detailed industry expertise and insight on programs such as market entry, market growth, localization of global offerings, streamlining operations and value-add initiatives, This experience is for both core and supportive business elements to maximize potential in local and international markets. Experienced in on-shore, near-shore, and off-shore services and the primary issues associated with outsourcing, managed service and staff augmentation structures. Graduate of Bentley University with a Bachelor of Science in Computer Information Systems and an Associate of Science in Management hence a Double Falcon Society member. Actively involved on several boards at Arizona State University and other organizations.
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