equestriancollections
equestriancollections
| Forum role | Member since | Last activity | Topics created | Replies created |
|---|---|---|---|---|
| Member | Feb 10, 2011 (15 years) |
- | 1 | 0 |
- Forum role
- Member
- Member since
Feb 10, 2011 (15 years)
- Last activity
- -
- Topics created
- 1
- Replies created
- 0
Bio
<b>Hey! I want to be able to make my own choices!</b>
In 2005, our founder Chris Duggan was helping a customer the tack store that she managed in Virginia and was struggling to find the item that her customer was looking for. " I would love to be able to show you everything I know is available" she said, thinking of the huge pile of equestrian catalogs they had in the back from every major brand.
At home, she leafed through a pile of magazines and thought "Tomorrow, I am going to try and purchase all this wonderful equestrian stuff advertised in the magazines by placing calls to the phone numbers they had listed in their magazine ads". And so she did. And the results were astounding - a 95% failure rate in getting the products she was calling about. Obviously, customers like her were not being well-served - even by the large equestrian retail catalogs, that also cherrypicked items.
Online shopping was just becoming more accepted but what was interesting to Chris was that there was no major online retailer that offered "Everything for Horse & Rider". So, since it was 2006, Equestrian Collections was born to allow riders of all disciplines to Shop in Comfort and Ride in Style.
The Equestrian Collections web site now features the entire Collections of over 310 brands and Equestrian Collections Shoppers can choose from over 65,000 products.
Not only does Equestrian Collections strive to always offer the best selection in the Equestrian industry, we also strive to offer the best customer service.
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