hypatiaresearch
| Forum role | Member since | Last activity | Topics created | Replies created |
|---|---|---|---|---|
| Member | Jul 14, 2010 (15 years) |
- | 2 | 0 |
- Forum role
- Member
- Member since
Jul 14, 2010 (15 years)
- Last activity
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- Topics created
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Bio
Leslie Ament, Vice President, Research & Client Advisory at Hypatia Research, LLC, is a Customer Intelligence Management thought-leader and analyst who focuses on how organizations capture, manage, analyze and apply actionable customer insight to improve customer management techniques, reduce operating expenses and to accelerate corporate growth. Her coverage areas include: CRM, Web Analytics, Business Intelligence, Media Intelligence/Search/Text Analytics, Marketing Automation and Customer Data Management/Data Quality.
Previously, Ament served on management teams and lead global marketing and market research groups at Demantra, Inc. (acquired by Oracle), Arthur D. Little Management Consulting, Harte-Hanks, Banta Corporation, International Thomson Publishing (Chapman & Hall, UK) and Carnegie Hall, Inc. She is a member of the American Marketing Association, Society for Competitive Intelligence Professionals, Customer Relationship Management Association, DataShaping Certified Analytic Professional, Arthur D. Little Alumni Association, Software Industry Information Association and a Board Member of the Product Management Association.
Ament completed her doctorate Phi Kappa Phi at the University of Illinois, Urbana Champaign and her Master's and Bachelor's degrees at the Indiana University-Bloomington. Her passions are international travel, spicy food, classical music, jazz, and Chicago-style rhythm & blues.