jaseclarke
| Forum role | Member since | Last activity | Topics created | Replies created |
|---|---|---|---|---|
| Member | Mar 1, 2014 (12 years) |
- | 1 | 0 |
- Forum role
- Member
- Member since
Mar 1, 2014 (12 years)
- Last activity
- -
- Topics created
- 1
- Replies created
- 0
Bio
An enthusiastic, innovative and diligent customer experience expert with over 10 year's experience. Skilled at customer metric design and management including mystery shopping programmes and customer surveys. Active on social media for all things CX, with a blog site and engaged twitter following (1900+).
Has a strong analytical mind, and uses this to innovate, problem solve and communicate compelling customer stories in a clear and concise manner. Delivers results through the creation of intelligent, actionable insight for customer centric improvements.