kardontech
| Forum role | Member since | Last activity | Topics created | Replies created |
|---|---|---|---|---|
| Member | Mar 20, 2012 (14 years) |
- | 1 | 0 |
- Forum role
- Member
- Member since
Mar 20, 2012 (14 years)
- Last activity
- -
- Topics created
- 1
- Replies created
- 0
Bio
I started writing medical practice software in 1987 as a programmer for an Atlanta software vendor, Millard-Wayne, Inc. Over the years I moved through that company in both the technical and customer support parts of the business. When the company became part of the Infocure IPO in 1997 I was Vice President of Operations for Millard-Wayne.
Near the end of 1998 I decided to make a go of it as an independent consultant and haven't looked back. As hard as I tried to move out of the medical industry the more it pulled me back. I finally acquiesced and opened Kardon Technology in 2010. Kardon Technology specializes in working with small healthcare providers and the businesses that support them.
My career is rapidly approaching the 30 year mark. Over that time I have been fortunate to have opportunities to work in a variety of roles. Roles include programming, project management, training, customer service, consulting, support and all levels of management in a small business.
By designing programs and balancing reports with clients I learned to understand the business of healthcare at a granular level. Understanding claims requirements for proper reimbursement and how to detect variances in reimbursement as early as possible comes with working with administrators, business managers and accountants.
Increasing automation plus improving accuracy is a requirement to survive with declining payment structures providers see today.
When I was needed to go into the practices directly I started to understand the importance of focus on patient care. Clinical staff should be worried about their patients not their computers or the software that takes way too many clicks and pages to get to the information they need.
A tech person who just tells staff to just keep clicking and never stops to see how that is pulling them away from a chemo patient who is reacting to a new drug is really missing the most important point of their job. IT should always strive to improve patient care through technology not hinder it.