lema198084
lema198084
| Forum role | Member since | Last activity | Topics created | Replies created |
|---|---|---|---|---|
| Member | Mar 11, 2011 (15 years) |
- | 0 | 1 |
- Forum role
- Member
- Member since
Mar 11, 2011 (15 years)
- Last activity
- -
- Topics created
- 0
- Replies created
- 1
Bio
Given the amount of business we produce, we enjoy very good cooperation from the hoteliers and other suppliers, especially concerning reserving their services. This gives us some useful leeway to sell, up to the last moment. We don’t close sales at Astonish Tanzania Safaris. This is particularly true for the regular departures or seat in a car tours that we operate daily.
Our mission is to ensure that the guest is happy with our services and not inconvenienced in any way. The emphasis is on personalised service, starting right from the point of entry. The guest has to be received with a meet & greet board, followed by briefing and reconfirmation of the return or onward journey. On safari, we are constantly in touch with the driver-guide or the hotel/lodge the guest is staying in, just to make sure all is in order. All staffs are well trained, most of them holding high qualifications from some of the most reputable tourism training institutes in the world.
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