michaelinkirkland

Forum role	Member since	Last activity	Topics created	Replies created
Member	Oct 26, 2009 (16 years)	-	1	5

Forum role: Member
Member since: Oct 26, 2009 (16 years)
Last activity: -
Topics created: 1
Replies created: 5

Bio

The CX Architect - I design solutions, strategies and organizational re-structuring to evolve teams from reactive, cost-based and problem-focused to proactive, revenue-driving and opportunity-inclined. My focus is on customer service, support and experience. I work globally (great service doesn't have a border).

michaelinkirkland

michaelinkirkland

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