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| Member |
Oct 26, 2009 (16 years)
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- Forum role
- Member
- Member since
Oct 26, 2009 (16 years)
- Last activity
- -
- Topics created
- 1
- Replies created
- 5
Bio
The CX Architect - I design solutions, strategies and organizational re-structuring to evolve teams from reactive, cost-based and problem-focused to proactive, revenue-driving and opportunity-inclined. My focus is on customer service, support and experience. I work globally (great service doesn't have a border).