srerobinson
| Forum role | Member since | Last activity | Topics created | Replies created |
|---|---|---|---|---|
| Member | Mar 13, 2009 (17 years) |
- | 7 | 13 |
- Forum role
- Member
- Member since
Mar 13, 2009 (17 years)
- Last activity
- -
- Topics created
- 7
- Replies created
- 13
Bio
Simon Robinson is the co-founder and CEO Worldwide of Holonomics and the co-author of the books Customer Experiences with Soul: A New Era in Design and Holonomics: Business Where People and Planet Matter. He began his career at BT Laboratories (British Telecom) in ergonomics and human factors, responsible for the user interfaces and the customer experience of fixed and mobile consumer products. In 1995 he and his colleagues created the concepts ‘designing the customer experience’ which brought together user-centred design and marketing into a single process. He is a Harvard Business Review author, a member of the Strongly Sustainable Business Model Group at OCAD University, Toronto, and editor of the blog http://www.transitionconsciousness.org.