Impossible to activate Jetpack : 401 unknown token

  • Avatar de Inconnu

    Hello guys,

    I had a jet pack account that I canceled for various reasons, created a new one, tried to connect one of my websites (https://capraprod.com) on it, and unfortunately, I keep having this message error every time I try to activate Jetpack. 401: Jetpack: [unknown_token] It looks like your Jetpack connection is broken. Try disconnecting from WordPress.com then reconnecting.

    I deleted jetpack and reinstalled it but I still have the same problem every time I try to activate it (even with all plugins and non wordpress theme deactivated). The xmlrpc.php file seems accessible so I don’t understand where is the problem. I also removed the jetpack website from my account, tried to change the prefix jetpack table in my database in order to see if the website would be able to create a new table completely fresh for jetpack once activated, but still the same error after trying to activate it.

    I also followed almost all topics related on this and well, I still can’t find the answer.

    Waiting for your help to avoid a complete backup restore :)

    Best regards.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    L’adresse du blog concerné est (visible uniquement pour les utilisateurs connectés).

  • Avatar de Inconnu

    After restoring a -2days database, I tried to activate Jetpack and same problem.

    But when I activated Jetpack Protect, I was able to restore the jetpack connection and then I succeeded to activate Jetpack.

    If someone knows what happened technically I’ll be really happy to know !

    Ohter that this, I think this problem is solved.

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