Personal plan refund

  • Avatar di Sconosciuto
    decontiriccardo · Membro ·

    Hi. I just purchased a domain and a ‘personal plan’ but realized once I got into the control panel that it is not what I was looking for due to the inability to install plugins unless I upgrade the plan, which is way too expensive.
    I purchased both the plan and the domain for two years and now I would like a full refund: upon cancellation, the system offers me ‘Remove Plan’ without giving me any information about the refund. I hope that this will happen in full.
    As for the domain I will ask for a transfer to another provider as soon as the necessary 60 days have passed – since I would like to keep that domain name. (As I understand it is not convenient to cancel the domain to register it again but it is convenient to transfer it, correct?)
    Regarding the latter aspect: will it be possible to have a refund of the year I will not use? Obviously I will be forced to pay with the new provider for the domain and would like to avoid the double expense.

    Thank you in advance

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    Ho bisogno d'aiuto per il blog (visibile solo agli utenti che hanno effettuato l'accesso).

  • Avatar di Sconosciuto
    decontiriccardo · Membro ·

    Help here ASAP please

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