Billing issue: Refund and account recovery (Transaction ID XUDYK87B0)
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Hello,
I’m experiencing a billing issue related to a charge of 9,570 JPY on December 26.
The transaction ID is XUDYK87B0.This charge is from another WordPress.com account that was created using
Google login with the email address (メールはモデレーターとスタッフにのみ表示).
I can’t access that Google account anymore because I no longer have the phone
number used for verification, so I’m unable to complete the automated
account recovery flow.I would like a human support agent to manually identify the account using the
transaction ID, cancel the subscription, and process a refund if eligible.Thank you for your help.
ヘルプが必要なブログは (ログイン中のユーザーにのみ表示) です。