Billing issue: Refund and account recovery (Transaction ID XUDYK87B0)

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    Hello,

    I’m experiencing a billing issue related to a charge of 9,570 JPY on December 26.
    The transaction ID is XUDYK87B0.

    This charge is from another WordPress.com account that was created using
    Google login with the email address (メールはモデレーターとスタッフにのみ表示).
    I can’t access that Google account anymore because I no longer have the phone
    number used for verification, so I’m unable to complete the automated
    account recovery flow.

    I would like a human support agent to manually identify the account using the
    transaction ID, cancel the subscription, and process a refund if eligible.

    Thank you for your help.

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