Account and page recovery

• 

  jconsenheim · Lid · januari 26, 2020 at 5:32 am

  • Link kopiëren
  • Onderwerp toevoegen aan favorieten

  I created a webpage I think in 2011 for a paper during university time. I do not have that email address anymore, hence I cannot retrieve any information for recovery of the page/account. I want to regain control over this page. How to move forward, anyone have an idea?

• 

  nielslange · Lid · januari 26, 2020 at 2:47 pm

  • Link kopiëren

  Please contact the account recovery team via https://wordpress.com/wp-login.php?action=recovery in this case.

• 

  jconsenheim · Lid · januari 27, 2020 at 3:04 am

  • Link kopiëren

  Thanks for your reply. The problem is, since it was with an old email address, I do not have any of the following information.

  Do you have a transaction ID?What’s this?
  Do you have an activation URL or key?What’s this?
  Do you have two factor authentication codes?

  Without those, the account recovery team cannot help me according to that page.

  I have trying to look for a solution here, but it seems like there is no next step for me. Any further ideas by any chance? Thanks in advance!

• 

  nielslange · Lid · januari 27, 2020 at 7:08 am

  • Link kopiëren

  Due to security reasons, account recovery issues cannot be discussed within the public forums.