Website plugins do not work

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  nickyouronlinegrowthcom · Lid · april 17, 2020 at 3:50 pm

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  Hey, no plugins on my website seem to work. I want to contact wordpress directly but they only seem to have an international number and I’m not going to pay 20 euros for a short phone call.. I’m based in Belgium.. Help, anyone?

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  nielslange · Lid · april 19, 2020 at 11:00 am

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  What’s the URL of your site?

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  nickyouronlinegrowthcom · Lid · april 20, 2020 at 7:10 am

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  It’s http://redmarketers.com/

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  nielslange · Lid · april 21, 2020 at 12:50 am

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  The http://redmarketers.com/ site is not hosted on WordPress.com, but uses WordPress.org, the self-hosted version of WordPress. This forum only supports pages hosted on WordPress.com. For WordPress.org websites you will find support via https://en.wordpress.org/support/.

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  nickyouronlinegrowthcom · Lid · april 21, 2020 at 12:48 pm

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  They say I don’t have an account. Is there any actual support I can call? I’ve wasted a week with this already.

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  nielslange · Lid · april 22, 2020 at 1:36 am

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  Your site is not hosted on WordPress.com, therefore you won’t get support for your site here. Imagine you have a Mercedes-Benz and you approach a BWM dealer. As much as the BMW dealer wants to assist you, he won’t be able to fix issues on your Mercedes-Benz.

  WordPress.com is a hosting company and as your site is not hosted on WordPress.com you will have to contact the public forums and/or your hosting company for support.