can’t recover my wordpress password
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I’m trying to recover my WordPress password.
When I go to https://wordpress.com/wp-login.php?action=lostpassword , I write my email and get the message ‘Check your e-mail address linked to the account for the confirmation link, including the spam or junk folder’, but the email never arrives.Yes, I checked junk, spam, etc, etc. Nothing.
Yes, I made the process more than 10 times. Nothing.I think that, maybe, exist a feature validating my email. Why? My email has a lot of dots (i wanna change that). I think is because of that that doesn’t arrive the confirmation link.
I tried the recovery process too.
https://wordpress.com/wp-login.php?action=recoverybut I don’t have any information that they ask.
Do you have a transaction ID? No.
Do you have an activation URL or key? No.
Do you have two factor authentication codes? No.Can you help me or someone from WordPress can see that?
p.s. – I had to create a new account to use this support.
The blog I need help with is: (visible only to logged in users)
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Boas,
Este forum é dedicado a suporte em Português – por isso irei responder neste idioma :)
If you’d rather get support in english, please refer to the english forum: https://en.forums.wordpress.comQual o nome de utilizador da conta a que está a tentar aceder/ alterar a password ou então pode dizer-nos um dos sites associados à conta?
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Boa tarde,
O site associado é https://euetuaprocuradenos2.wordpress.com/
Não recebo o email com a password. Mas estou a receber emails no email associado.
Obrigado.
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Boas,
Enviei um email para a conta associada a esse site – poderemos continuar a recuperação de acesso via email
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