Safemode loop

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  joseborregana · Membro · Outubro 22, 2018 at 2:51 pm

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  Hi!

  Recently my VPS provider died and i was forced to emergency restore on a AWS LigthSail. Before i could change my dns i used ip to check on the WP instalation and used JETPACK with and ip adress. http://XX.XXX.XXX.XX/wp-admin.php All looked normal.
  After the propagation of the domain name i used again http://www.example.com/wp-admin.php

  Then Jetpack entered safemode (identity crisis)

  
Jetpack has been placed into Safe mode because we noticed this is an exact copy of (ip).

  Worst it keeps «This site cannot be accessed.» on the domain that is up and running via cloudflare for a day, will assumes the ip adress is a new site.

  My question is, how to force the ip adress to be merged as the original site and get out of safe mode safely ! :)

  The blog I need help with is: (visible only to logged in users)

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  mlaetitia · Staff · Outubro 26, 2018 at 12:16 pm

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  Boas :)

  This forum is dedicated to Portuguese support, for english queries you can post in https://en.forums.wordpress.com/

  However, I do see your site is not currently hosted in WordPress.com . You can learn more about the difference between WordPress.org and WordPress.com here or here (in PT) .

  If you need support for a self-hosted WordPress site, please check:
  https://wordpress.org/support

  Specifically for Jetpack support you can head here: https://jetpack.com/contact-support/

  You can find the WordPress.org support forum at:
  https://wordpress.org/support/forums/
  It has many knowledgeable and helpful volunteers who will be able to help you, or at least point you in the right direction.