Here at WordPress.com, we are committed to ensuring the safety and security of our users. The Australia Online Safety Act (OSA) requires us to inform our Australian users of the eSafety Commissioner codes and standards associated with the OSA. The publication and sharing of content defined under Class 1 and Class 2 codes is restricted pursuant to the eSafety Commissioner. Class 1 and Class 2 content are defined as:
- Class 1A content includes child sexual exploitation and abuse material, pro-terror material, and extreme violence and crime content.
- Class 1B content includes crime and violence content and drug-related content.
- Class 1C content includes mature adult content.
- Class 2A and 2B content includes mature adult content and high-impact violent, drug-related, or self-harm material.
Additional information on illegal and restricted content can be found on the eSafety Commissioner’s website.
If you are in Australia and wish to report content that you believe qualifies as Class 1 or Class 2 material, you can follow the detailed reporting guidelines or visit report content on WordPress.com to file a report.
Please provide as much information as possible in your report, including a link to the allegedly offending material and why you believe the content is illegal or restricted in Australia. After you submit a report, we will review it in a timely manner and notify you of our decision.
If you are an Australian user and wish to lodge a complaint regarding WordPress.com’s handling of reports or compliance with the eSafety Codes, please contact us at legal@wordpress.com. Complaints will be reviewed in a timely manner, and we will notify you of our decision.
The eSafety Commissioner is Australia’s independent regulator of online safety that promotes safer and more positive online experiences for Australians.
You can report online abuse or exposure to illegal and restricted content via the reporting form available on their website. You can also make a complaint to the eSafety Commissioner by following the instructions on eSafety’s website if you believe our service is not complying with the industry codes or standards identified.
The safety of our users is of paramount importance to us, and we want to ensure our users have resources available to control the content viewed and psychological resources available in case there is content viewed that is disturbing.
The discussion settings guide provides assistance to site owners relating to the moderation of comments on their sites.
Self-harm and online safety is a resource for our users to keep themselves and other users safe. Some Australian-specific mental health resources are:
