Doctor Subs
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Diagnose and fix WooCommerce subscription issues with a 3-step troubleshooting tool. Detects skipped payments, failed renewals, and payment problems.
Doctor Subs is a comprehensive diagnostic tool for WooCommerce Subscriptions that helps you identify and troubleshoot subscription payment issues quickly and efficiently.
Key Features
- 3-Step Diagnostic Process: Systematic analysis of subscription anatomy, expected behavior, and timeline
- Skipped Payment Detection: Identifies when subscription payments have missed expected billing cycles
- Manual Completion Flags: Detects orders that were completed manually without proper payment processing
- Status Mismatch Detection: Finds inconsistencies between subscription status and payment schedules
- Action Scheduler Review: Analyzes scheduled events for failures or missing actions
- Timeline Analysis: Creates visual timelines showing renewal patterns and missing payments
- Stripe Payment Method Detection: Identifies detached payment methods caused by cloned/staging sites
Common Issues Detected
- Missing renewal orders
- Failed scheduled actions
- Payment method problems
- Timeline discrepancies
- Status inconsistencies
- Gateway communication issues
- Skipped payment cycles
- Manual completion flags
- Stripe payment method detachment (cloned site bug)
- Stripe API errors in renewal orders