RiskyBuyer – Customer Flags for WooCommerce

RiskyBuyer lets your team keep a list of problematic customers (uncollected COD shipments, fake orders, abusive behaviour, etc.) and flags their orders right in the WooCommerce orders list.

Each entry is a phone and/or a name, with a reason and an optional note. When a customer’s order matches an entry (by normalized phone OR name), the order row is highlighted with a warning badge — and you get a clear warning panel on the order edit screen, with quick links to that buyer’s other orders.

Features

• Searchable, sortable list — one table of flagged buyers. Filter by phone and/or name (with an AND/OR toggle) and by reason, and sort by any column — all instantly in the browser.
• Orders list flagging — a warning badge and colored bar on orders of blacklisted customers. Computed server-side, so it works across pagination. Supports both HPOS (the new orders screen) and the legacy screen.
• Order edit panel — a warning when the buyer is blacklisted (with links to their other orders on your site), or a one-click “mark client” form otherwise.
• Add one or in bulk — add a single buyer or paste a list (one per line). You can also search your existing customers (by name or phone, taken from your orders) and pick one to fill the form.
• Phone normalization — numbers are stored in international “+CC” form, so the same person matches across formatting differences.
• Roles — anyone who can edit orders (edit_shop_orders) can add; only administrators (manage_options) can edit or delete.
• Optional shared list — opt-in synchronization with a central service (see the “External services” section), off by default.

Architecture

The plugin talks to its data through a storage-provider interface. Today it uses a local database table; the design is ready for a future shared/central service so multiple sites can contribute to and read the same list.

External services

This plugin can optionally synchronize with a central, shared blacklist service at riskybuyer.com so that your checks are extended with phone numbers reported by other sites. This is opt-in and disabled by default — no data is sent or received until you enable it under WooCommerce → Risky buyers → Settings.

When sync is enabled:

• The plugin periodically requests the shared list (GET) to extend your local checks. Reading the list is open.
• If you have a write API key, the plugin sends your own entries to the service to be shared: phone, name, reason, note, and your site’s domain.

The service is provided by the plugin author. Terms of Use: https://riskybuyer.com/terms — Privacy Policy: https://riskybuyer.com/privacy