BePlus Support Snapshot

BePlus Support Snapshot is a maintenance companion for WordPress. It captures a full snapshot of your site’s state, including plugins, themes, versions, environment details, recent updates, error context, and overdue cron signals, so you can understand exactly what changed and when.

It is built for WordPress agencies, support teams, freelancers, and site maintainers running regular upkeep and troubleshooting workflows. Instead of getting stuck with „the site broke and I don’t know why,“ you get a clearer before-and-after view of the site.

Most troubleshooting tools show only the current state of a site. That is useful, but it does not answer the questions support teams ask most often:

• What changed?
• When did it change?
• Could that change be related to the issue?

BePlus Support Snapshot is built for that workflow.

It lets you generate a support snapshot of the site, keep a history of snapshots over time, compare reports, and export a structured support-report.zip package that can be reviewed internally or shared with a trusted client, teammate, contractor, or product support team.

Use it to:

• Take a snapshot before a maintenance round, then another after, and compare them to confirm nothing broke
• Pinpoint which plugin or theme update introduced an issue
• Catch stuck or overdue cron jobs behind delayed emails, missed scheduled tasks, or broken automations
• Track version drift across a site over time
• Hand off a clear diagnostic report to a client, teammate, host, or vendor without giving direct admin access

Why Use BePlus Support Snapshot?

• Capture a point-in-time snapshot before and after important changes
• Compare snapshots to understand what is different
• Review site health, plugins, themes, updates, errors, and cron signals in one place
• Export a diagnostic package for structured support handoff
• Reduce guesswork when investigating regressions and compatibility issues

What This Plugin Is

• A support diagnostics tool
• A troubleshooting assistant
• A change tracking solution
• A support snapshot generator

What This Plugin Is Not

• A malware scanner
• A security plugin
• A performance optimization plugin
• A backup plugin

Key Features

• Generate support snapshots from the WordPress admin area
• Export a downloadable support-report.zip package
• Store snapshot history for later review
• Compare two snapshots to identify changes over time
• Review Site Health and environment information
• Capture plugin inventory and activation state
• Capture theme inventory and active theme context
• Track recent update-related signals
• Detect active error context and recovery mode signals
• Detect overdue or failed cron job signals
• Include a human-readable summary report
• Support diagnostic package sharing with trusted stakeholders

What The Report Can Help You See

• Whether a recent plugin or theme change may be related to an issue
• Whether errors appeared between one snapshot and another
• Whether scheduled tasks are overdue or failing
• Whether the environment or stack changed before a regression
• Whether a support case can be escalated with better technical context

Privacy And Sharing

Everything runs locally. No data leaves your site by default.

The generated package is intended for trusted troubleshooting workflows. Always review the contents before sharing them, because environment details and logs may include sensitive paths, domains, email addresses, or data exposed by other plugins or hosting tools.