Chatixy – AI Customer Service Chat
Chatixy is an AI chat widget that answers your visitors‘ questions instantly, trained on your own website and knowledge base. This official plugin puts that widget on your WordPress site with zero code.
- Install and activate the plugin.
- Go to Settings → Chatixy AI Chat.
- Click Connect with Chatixy – sign in, approve, and your widget key is filled in automatically (no copy-paste). Or paste your widget key manually if you prefer.
- Done. The chat goes live on every page.
Works with any theme and with WooCommerce stores. You manage the bot’s appearance, knowledge, and your subscription in the Chatixy dashboard – this plugin just connects your site to it.
You need a Chatixy account (https://chatixy.com). Chatixy is a paid subscription (plans start at EUR 19/month and every plan includes a 7-day free trial); this plugin is the connector and is free and GPL-licensed. Pricing, plans and billing are managed in your Chatixy dashboard, not in WordPress.
External services
This plugin connects to Chatixy (https://chatixy.com), the AI chat service it is a client for:
- When you click „Connect with Chatixy“ it sends you to
https://chatixy.com/connect to approve, then exchanges a one-time token
at
https://chatixy.com/api/v1/integrations/connect/exchangefor your widget key. - On the settings screen it calls
https://chatixy.com/api/v1/widget/verify/<your-key>to confirm your widget key is valid and show the connected bot’s name. - On your site’s front end it loads
https://chatixy.com/source/<your-key>.js, the widget loader, which renders the chat for your visitors.
No data is sent to Chatixy until you add your widget key. Once the widget is live, visitor chat messages are processed by Chatixy to generate replies. Your use of the service, and how that data is handled, is governed by Chatixy’s terms and privacy policy:
- Terms of Service: https://chatixy.com/terms
- Privacy Policy: https://chatixy.com/privacy