Help Scout integration for Easy Digital Downloads

Help Scout integration for Easy Digital Downloads is a WordPress plugin that will show customer information right from your Help Scout dashboard.

Activating the plugin and configuring the integration will add the following information to your Help Scout dashboard:

• The name of the customer and link to the profile page in EDD
• All purchased „downloads“
• Orders with status and link to payment providers

If using the Software Licensing add-on, the following information is shown as well:

• License keys. Links to the site manager in Easy Digital Downloads.
• Active sites, with a link to deactivate the license for the given site.
• Links to purchase an upgrade directly

When using Easy Digital Downloads with Recurring Payments:

• Subscriptions and their status

How to install and configure

Have a look at the installation instructions.

Please note that Help Scout changed their App interface. This plugin uses custom legacy apps, which you can learn more about here.

More information

• Developers; follow or contribute to the plugin on GitHub
• Other WordPress plugins by Thomas Maier