Sell.AI Chatbot for WooCommerce
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AI-powered sales chatbot for WooCommerce. Helps customers find products, captures leads, and drives conversions — powered by your own OpenAI API key.
Sell.AI is an AI sales assistant that lives in a chat widget on your WooCommerce store. Customers describe what they’re looking for in plain language, and the chatbot searches your product catalog, shows interactive product cards, and helps them buy — without leaving the chat.
How it works
- A customer opens the chat and types what they need — in any language.
- Sell.AI searches your WooCommerce catalog using fast keyword-based search.
- The chatbot responds with a helpful answer and interactive product cards (image, price, stock, Add to Cart).
- The customer adds products to cart directly from the chat.
What’s included in the free version
AI Chat Widget
- Streaming responses (SSE) — answers appear word by word, just like ChatGPT
- Works with any OpenAI model you configure: gpt-4o-mini, gpt-4o, and others
- Customers use their own natural language — any language, no setup required
- Conversation history for logged-in users across sessions
- 3 configurable quick-action buttons (e.g. „Show me your bestsellers“)
Product Search
- Real-time keyword search across your full WooCommerce catalog
- Handles SKU lookups and product code queries
- Detects bulk order requests („5x SKU-123 and 10x SKU-456“)
- Reads current cart context to make relevant suggestions
- Product blacklist and whitelist controls
- Wishlist integration (YITH WooCommerce Wishlist and compatible plugins)
Product Cards
- Rich product cards: thumbnail, name, price, stock status
- One-click Add to Cart with quantity selector
- Supports WooCommerce variable products and product variations
- Compatible with WooCommerce block-based cart and checkout (HPOS)
Lead Capture
- Collect customer emails when a product is out of stock
- Configurable trigger: out of stock, after N messages, or proactive
- Email notification to admin on new lead
- Lead management panel with status tracking (new / contacted / converted / dismissed)
Customization
- Brand colors, chat icon (10+ options), widget position (4 corners), size
- Custom welcome message and placeholder text
- Hide chatbot on specific page IDs
- Store FAQ textarea — AI uses this to answer shipping/returns questions
- Custom system prompt instructions
- Forbidden topics list
Admin Panel
- Dashboard: today’s conversations, messages, leads, and revenue
- Chat log viewer with session grouping, filtering, and search
- Search index management (rebuild, reconcile, status)
- Synonym manager for search accuracy
- Diagnostics page: PHP/WC version, DB tables, cron status, API connection test
- Setup wizard for first-time configuration
Privacy & Data
- All conversation logs and leads are stored in your own WordPress database
- Configurable log retention period (automatic cleanup via WP-Cron)
- Full data deletion on uninstall (optional)
- GDPR-friendly: you control what’s stored and for how long
Pro version
Sell.AI Pro adds features for stores that want more from their chatbot:
- Semantic Search (RAG) — understands intent beyond keyword matching; „something warm for winter“ returns jackets, fleeces, sweaters
- Guided Selling — AI asks clarifying questions when a query is too broad
- AI Product Enrichment — auto-generate SEO keywords and descriptions for your catalog
- Analytics Dashboard — conversion rates, revenue attribution, top products, API cost charts
- Smart Triggers — exit intent, scroll depth, return visitor, time on page
- AI Persona — Sales Agent, Expert Advisor, Stylist (not just Helpful Assistant)
- Industry Templates — pre-configured AI behaviour for 12 industries
- Daily Digest Email — automated daily summary sent to your inbox
- A/B Testing — test different welcome messages and AI personalities
- Settings Export / Import — backup and restore across sites
View Pro plans → trysellai.com
Requirements
- WordPress 6.0 or higher
- WooCommerce 7.0 or higher
- PHP 8.0 or higher
- An OpenAI API key — get one at platform.openai.com
You pay OpenAI directly for API usage. A typical store with 50–100 daily chatbot conversations spends approximately $5–15/month.
Third-Party Services
OpenAI API
Customer messages and relevant product data are sent to the OpenAI API to generate AI-powered responses. This requires your own OpenAI API key. Data is transmitted only when a customer sends a message in the chat widget.
No other external services are used by this plugin.