TackSuite Chat

TackSuite Chat embeds the official @tacksuite/widget Web Component on every page of your site. Configure your workspace and appearance from Settings → TackSuite Chat, with no theme edits or copy-pasted script tags required.

The plugin admin interface is available in Italian.

Features:

• Single-field setup: paste your workspace slug and you are done.
• Optional overrides for button color, position (left or right) and base URL.
• The widget script is bundled with the plugin and loaded deferred, so it does not block page rendering and does not depend on any external CDN.
• Enable or disable the widget without deactivating the plugin.
• Supports self-hosted TackSuite instances through a custom base URL.

The widget script ships inside the plugin. Once loaded, it communicates with your TackSuite instance to retrieve the public configuration of your workspace (colors, position, WhatsApp mode, and so on) and to open the chat.

External services

This plugin connects to the TackSuite chat service to render the widget. The widget JavaScript itself is bundled with the plugin and is not loaded from any external server.

TackSuite chat backend

Once loaded, the widget calls your TackSuite instance (by default https://app.tacksuite.it, configurable via the „Base URL“ setting) to fetch the public configuration of your workspace (/api/workspace/{slug}/config) and to open the chat conversation in an iframe (/chat/{slug}). These requests happen on the front end of your site when the widget loads. Data exchanged during a chat (messages, and any information a visitor chooses to provide) is processed by TackSuite.

This service is operated by TackSuite, not by this plugin.

TackSuite website: https://www.tacksuite.it Privacy policy: https://www.tacksuite.it/privacy-policy