OZY Chat Assistant

OZY Chat Assistant puts a smart AI assistant on your WordPress site. It automatically reads your pages, posts, products, and menus — then behaves as the dedicated AI agent for your business. Visitors get accurate, context-aware answers about your services without you lifting a finger.

Why OZY Chat Assistant is different

Most AI chat plugins require expensive SaaS subscriptions or are locked to one AI provider. OZY Chat Assistant:

• Learns your website automatically — scans your WordPress content and uses it to answer visitor questions accurately
• Supports 5 AI providers — OpenAI, Claude, Groq, Gemini, Mistral — with configurable priority and automatic fallback
• Free tiers available — Groq, Gemini, and Mistral all offer free API keys
• Fully configurable dashboard — no code required, everything done from Settings
• Dual widget modes — floating button (side panel) + popup modal, each independently togglable

Core Features

• Multi-provider AI — OpenAI (GPT-4o), Claude (Haiku/Sonnet), Groq (Llama 3.3 70B), Gemini 2.0 Flash, Mistral Small
• Configurable priority — choose which provider is tried first and in what fallback order
• Website content reader — automatically reads your WordPress pages, posts, products, and menus
• Business knowledge base — add custom descriptions, services, FAQs, and policies
• Streaming responses — tokens appear in real time (like ChatGPT)
• Voice input — Groq Whisper STT transcribes voice messages
• Text-to-speech — AI reads responses aloud after voice input
• Floating button + panel — fixed corner chat button with slide-up panel
• Popup modal — centered overlay on first visit (independently togglable)
• Shortcode — [oozzy_ai_agent] to embed on specific pages
• IP/timezone-aware greeting — greets visitors based on their local time
• Re-engagement — prompts idle visitors after 50 seconds
• Chat history — persists last 30 messages across page loads
• Lightweight — no jQuery dependency, vanilla JS, minimal CSS

Setup in 5 Minutes

1. Install and activate the plugin
2. Go to Settings → OZY Chat Assistant
3. Add at least one API key in the AI Providers tab (Groq is free and recommended)
4. Describe your business in the My Business tab and click «Scan My Website»
5. Add contact details in the Agent tab
6. Adjust appearance in the Appearance tab

Free API Keys

• Groq — https://console.groq.com (free, fast, recommended)
• Gemini — https://aistudio.google.com (free tier)
• Mistral — https://console.mistral.ai (free tier)
• OpenAI — https://platform.openai.com/api-keys (paid)
• Claude — https://console.anthropic.com (paid)

Shortcode

Add to any page or post. Or enable «Load Site-Wide» in Appearance to load on every page without a shortcode.

External Services

This plugin connects to third-party AI services to generate chat responses. The plugin only contacts a provider if you have entered an API key for that provider in Settings → OZY Chat Assistant → AI Providers. No data is sent to any provider whose key is empty.

What is sent: the visitor’s chat message text, the prior conversation (up to the last 20 messages from the same browser session), and a system prompt containing your configured business info and a snapshot of public WordPress content (page/post titles and excerpts) you have configured the plugin to read.

When is it sent: every time a visitor submits a message in the chat widget on your site.

Providers used (only the ones with configured API keys are called):

• Groq — https://groq.com/ — terms: https://groq.com/terms-of-use/ — privacy: https://groq.com/privacy-policy/
• Google Gemini — https://ai.google.dev/ — terms: https://ai.google.dev/gemini-api/terms — privacy: https://policies.google.com/privacy
• Mistral AI — https://mistral.ai/ — terms: https://legal.mistral.ai/terms — privacy: https://legal.mistral.ai/terms/privacy-policy
• OpenAI — https://openai.com/ — terms: https://openai.com/policies/terms-of-use/ — privacy: https://openai.com/policies/privacy-policy/
• Anthropic (Claude) — https://www.anthropic.com/ — terms: https://www.anthropic.com/legal/consumer-terms — privacy: https://www.anthropic.com/legal/privacy

Voice transcription (only if the visitor uses the microphone button and a Groq API key is configured): the audio recording is sent directly to the Groq Whisper API endpoint (https://api.groq.com/openai/v1/audio/transcriptions) over an HTTP request. The audio is not stored on your WordPress server.

The plugin does not store visitor messages on your WordPress server. Chat history is kept only in the visitor’s own browser via localStorage and is cleared when the visitor clears their browser data.

Site owners are responsible for disclosing this third-party data processing to their visitors in their site’s privacy policy.