無法新增文章

  • Unknown's avatar
    yuanchenth · Member ·

    您好，
    登入後台後，點選「新增文章」，但頁面始終空白，跑不出任何畫面，更新瀏覽器、刪除 cookies 後，也無法改善。無論是從 chrome 或 safari 瀏覽器登入都無法使用。請協助告知是否有其他方式，謝謝！

    我需要幫助的網站是 twinchiangmai.wordpress.com。

  • kokkieh · Staff ·

    Hi there,

    I’ve used Google Translate to understand:

    Hello,
    After logging in to the background, click “Add Article”, but the page is always blank and no screen can be displayed. After updating the browser and deleting cookies, it cannot be improved. No matter you log in from chrome or safari browser, you can’t use it. Please help inform if there are other ways, thank you!

    Please check if clearing your browser cache (not cookies) help.

    If it doesn’t please let us know the version of Chrome and of Safari that you have installed, and also your version of MacOS. You can see those version numbers by visiting http://supportdetails.com/ in each browser.

  • Unknown's avatar
    yuanchenth · Member ·

    Hi Kokkieh,
    Thank you for the advised. I update ios system, all the browsers and cleared browser cache, restart my MacBook as well. Now the problem has been solved.
    Thanks!

  • kokkieh · Staff ·

    Thanks for letting me know :)

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