被刷卡

  • Unknown's avatar
    tcep11005 · Member ·

    我沒有透過這個網站買東西，卻收到銀行刷卡通知，從此網站扣款$3024，改如何處理?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • staff-totoro · Staff ·

    Hi! I can use Google Translate to understand you: https://translate.google.com/

    You said:

    I didn’t buy anything through this website, but I received a credit card swipe notification from my bank and $3024 was deducted from this website. How should I deal with this?

    I do not see any upgrades under your WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/

    Is it possible you made your purchase under a different login? Please fill out the form here to the best of your ability to let us know more info about this transaction: https://wpchrg.wordpress.com/

    If the info you have is not a match for what we show in our system, then a contact form will appear that will allow you to send a direct message to our billing support team, and from there they will reach out to you directly via email.

    Once you are connected to the correct account we are happy to help you with managing your account. Thanks!

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