請求退款和刪除帳戶
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Hello there,
I’m going to run your responses through Google Translate and respond in English if that’s ok? But feel free to communicate in your own language if you feel more comfortable.
Request a refund and delete an account
Are you able to confirm the URL of the website that you need assistance with please?
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yes, English is ok.
The webiste was deleted
And there is no credit card account linked with wordpress so I do not know why it will be renewed.Therefore, I want to delete my wordpress account and get a refund,thank you.
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Hello there,
If the site has been deleted, so too would be the plan here at WordPress.com.
Are you able to provide a site URL, as we can check if the site is hosted with WordPress.com.
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Hello there,
I can see this site has been deleted, which means any plans connected to this site would also be deleted.
I hope this helps.
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Hello there,
It depend on when the purchase was made.
Is the email address connected to the account still usable?
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The site you mentioned (wildloner657273052.wordpress.com) was on the free plan. Furthermore, the account you’re contacting us from has never made a purchase.
Please use the following tool to determine if the purchase you’re referring to is associated with WordPress.com or not.
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Could we contact via email?
I have some screenshots to sent you.Please reply me at (email visible only to moderators and staff)
Thank you -
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